At ak99, your privacy is not an afterthought. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have as a player. Plain language, no spin.
Six commitments we make to every ak99 player, every single day.
All personal data collected by ak99 is stored on encrypted servers. We use industry-standard security protocols to prevent unauthorised access, disclosure, or loss of your information.
ak99 will never sell your personal data to third parties for marketing or advertising purposes. Your information stays within the ak99 ecosystem and is only shared where strictly necessary.
You have the right to access, correct, or request deletion of your personal data at any time. Contact ak99 support and we will process your request promptly and without unnecessary delay.
ak99 does not store full bKash, Nagad, or Rocket account credentials on our servers. Payment processing is handled by trusted, encrypted payment gateways with their own security standards.
ak99 uses cookies to keep your session active, remember your preferences, and improve platform performance. We explain exactly which cookies we use and why — no hidden tracking.
Receiving ak99 promotional emails or SMS messages is always optional. You can opt out of marketing communications at any time through your account settings or by contacting support directly.
Summary: ak99 collects only the data needed to run your account, process payments, and keep the platform safe. We do not sell your data. You can request access to or deletion of your data at any time by contacting [email protected].
ak99 ("we", "us", "the platform") operates the online casino and sports betting platform available at ak99.live. This Privacy Policy applies to all personal data collected through the ak99 website, mobile application, and any related services or communications.
For the purposes of this policy, ak99 is the data controller — meaning we determine how and why your personal data is processed. If you have any questions about how your data is handled, you can reach us at [email protected] at any time.
This policy is written in plain English because we believe every player — whether they are a first-time depositor or a long-term ak99 member — deserves to understand exactly what happens to their information. If anything here is unclear, please ask us.
ak99 collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third parties such as payment processors.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, username | Provided by you at registration |
| Contact Data | Email address, phone number | Provided by you at registration |
| Verification Data | Government ID, proof of address | Provided by you during KYC |
| Financial Data | bKash/Nagad account reference, transaction history | Payment processor & your activity |
| Technical Data | IP address, device type, browser, OS | Automatically collected |
| Usage Data | Games played, bets placed, session duration | Automatically collected |
| Communications Data | Support chat logs, email correspondence | Generated when you contact us |
ak99 does not collect any special category data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.
Every piece of data ak99 collects has a specific, documented purpose. We do not collect data speculatively or hold information we have no use for. Here is how your data is used:
ak99 will never use your data for purposes that are incompatible with those listed above without first notifying you and, where required, obtaining your consent.
ak99 processes your personal data on one or more of the following legal grounds:
Note: Where ak99 relies on legitimate interests as a legal basis, we carry out a balancing test to ensure our interests do not override your fundamental rights and freedoms.
ak99 does not sell, rent, or trade your personal data. We share data only where necessary and only with the following categories of recipients:
All third parties with whom ak99 shares data are required to handle it securely and in accordance with applicable data protection standards. ak99 does not permit third parties to use your data for their own marketing purposes.
ak99 uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players use the site. A cookie is a small text file stored on your device when you visit ak99.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Keep you logged in, maintain session security, process transactions | No — required for the platform to function |
| Functional | Remember your language, display preferences, and game settings | Yes — disabling may affect your experience |
| Analytics | Understand how players navigate ak99 so we can improve the platform | Yes — via browser settings |
| Marketing | Deliver relevant promotional content to opted-in players | Yes — via account settings or browser |
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling essential cookies will prevent you from using the ak99 platform.
ak99 retains your personal data for as long as your account is active and for a period after closure as required by our legal and regulatory obligations. In practice, this means:
When data is no longer required, ak99 deletes or anonymises it securely. If you request deletion of your account, we will action this promptly while retaining only the data we are legally required to keep.
As an ak99 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected].
Response time: ak99 will respond to all data rights requests within 30 days. Complex requests may take longer, in which case we will notify you of the extended timeline.
ak99 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account or provided personal data, we will close the account immediately and delete all associated data as quickly as possible.
If you believe a minor has accessed ak99 using your details or has created their own account, please contact us immediately at [email protected] so we can investigate and take appropriate action.
ak99 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While ak99 takes every reasonable precaution, no online platform can guarantee absolute security. If you suspect your account has been compromised, contact [email protected] immediately and change your password.
ak99 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page.
Where changes are material — meaning they significantly affect how we use your data or your rights — ak99 will notify registered players by email or via an in-platform notification before the changes take effect. Your continued use of ak99 after the effective date of any updated policy constitutes your acceptance of the changes.
We recommend checking this page periodically so you are always aware of the current version of our Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ak99 handles your personal data, please get in touch:
ak99 is committed to resolving all privacy-related concerns fairly and transparently. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Your data is protected, your payments are secure, and your privacy is respected. Create your free ak99 account today and enjoy 200+ games with fast bKash and Nagad deposits.
18+ only. Please gamble responsibly. | Responsible Gaming Policy